{"id":50568,"date":"2026-01-19T09:42:53","date_gmt":"2026-01-19T08:42:53","guid":{"rendered":"https:\/\/hifi-filter.com\/jobs\/technicien-f-h-d\/"},"modified":"2026-01-19T09:53:42","modified_gmt":"2026-01-19T08:53:42","slug":"technicien-f-h-d","status":"publish","type":"awsm_job_openings","link":"https:\/\/hifi-filter.com\/it\/jobs\/technicien-f-h-d\/","title":{"rendered":"Technicien (F\/H\/D)"},"content":{"rendered":"
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HIFI Group est la holding des soci\u00e9t\u00e9s HIFI FILTER, leader dans le secteur de la filtration et des solutions associ\u00e9es, nous sommes reconnus pour notre expertise et notre capacit\u00e9 d’innovation. Pr\u00e9sents dans 9 pays, nous comptons 850 collaborateurs \u00e0 travers le monde et b\u00e9n\u00e9ficions d\u2019un r\u00e9seau de distribution mondial.\u00a0Nous recherchons un technicien (f\/h\/d)<\/strong>.<\/p> <\/div>\r\n<\/div>\r\n\r\n\n\n

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<\/h3>\n

Vos t\u00e2ches et responsabilit\u00e9s<\/h2>\n
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Gestion des demandes et suivi op\u00e9rationnel<\/h2>
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  • Effectuer une pr\u00e9analyse des cas signali\u00e9s afin d’\u00e9valuer la priorit\u00e9 et la nature de l’intervention<\/li>\r\n \t
  • G\u00e9rer les probl\u00e8mes techniques, les r\u00e9clamations et le service apr\u00e8s-vente<\/li>\r\n \t
  • Assurer le suivi post-intervention<\/li>\r\n<\/ul> <\/div>\r\n<\/div>\r\n\r\n\n\n
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    Support technique<\/h2>
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    • Fournir un premier niveau de support et de conseils techniques aux clients internes et externes<\/li>\r\n \t
    • Collaborer avec les \u00e9quipes internes pour le traitement des r\u00e9clamations et la r\u00e9solution des incidents techniques<\/li>\r\n \t
    • Enrichir la base de donn\u00e9es avec de nouvelles r\u00e9f\u00e9rences de filtres et de nouvelles applications<\/li>\r\n<\/ul> <\/div>\r\n<\/div>\r\n\r\n\n\n
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      Qualit\u00e9 et am\u00e9lioration continue<\/h2>
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      • Documenter les interventions et maintenir le r\u00e9f\u00e9rentiel de contr\u00f4le qualit\u00e9<\/li>\r\n \t
      • Communiquer aux \u00e9quipes concern\u00e9es les informations pertinentes sur les d\u00e9fauts r\u00e9currents ou les besoins clients afin de contribuer \u00e0 l’am\u00e9lioration continue des produits et services<\/li>\r\n<\/ul> <\/div>\r\n<\/div>\r\n\r\n\n\n
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        T\u00e2ches transversales, d\u00e9veloppement des comp\u00e9tences et support documentaire<\/h2>
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        • Participer aux t\u00e2ches transversales pour assurer le bon fonctionnement du d\u00e9partement<\/li>\r\n \t
        • Contribuer \u00e0 la mise \u00e0 jour des supports d’aide (FAQ,guides utilisateurs, fiches techniques)<\/li>\r\n \t
        • Suivre des formations internes et externes pour d\u00e9velopper vos comp\u00e9tences<\/li>\r\n<\/ul> <\/div>\r\n<\/div>\r\n\r\n\n\n
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          Profil recherch\u00e9<\/h2>
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          • CFC de m\u00e9canicien en machines de chantier, agricoles ou poids lourds, ou formation \u00e9quivalente<\/li>\r\n \t
          • Au minimum 5 ans d\u2019exp\u00e9rience dans une fonction similaire<\/li>\r\n \t
          • Connaissances en m\u00e9canique g\u00e9n\u00e9rale, m\u00e9canique des fluides et syst\u00e8mes de filtration<\/li>\r\n \t
          • Exp\u00e9rience en conseil technique et support client<\/li>\r\n \t
          • Ma\u00eetrise des outils informatiques (Pack Office, messagerie, navigation Internet)<\/li>\r\n \t
          • Connaissance des outils de m\u00e9trologie<\/li>\r\n \t
          • Capacit\u00e9 d\u2019analyse et de r\u00e9solution de probl\u00e8mes<\/li>\r\n \t
          • Bonne gestion du stress et des priorit\u00e9s, avec une approche structur\u00e9e face aux impr\u00e9vus<\/li>\r\n \t
          • Esprit d\u2019initiative, autonomie, adaptabilit\u00e9 et sens des responsabilit\u00e9s<\/li>\r\n<\/ul>\r\n

            Entr\u00e9e en fonction : 1er juin 2026 ou \u00e0 convenir<\/p> <\/div>\r\n<\/div>\r\n\r\n\n\n

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            Nous offrons :<\/h2>
              \r\n \t
            • Un environnement de travail dynamique et stimulant<\/li>\r\n \t
            • L’opportunit\u00e9 de contribuer activement \u00e0 l’am\u00e9lioration continue du d\u00e9partement et des processus<\/li>\r\n \t
            • Formation continue et d\u00e9veloppement professionnel<\/li>\r\n<\/ul>\r\n \r\n
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              \r\n

              *Le masculin vaut pour le f\u00e9minin<\/p>\r\n\r\n<\/div>\r\n<\/div> <\/div>\r\n<\/div>\r\n\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"template":"","meta":{"_acf_changed":true},"acf":[],"yoast_head":"\nTechnicien (F\/H\/D) | HIFI FILTER<\/title>\n<meta name=\"description\" content=\"Votre partenaire en filtration HIFI FILTER, la marque leader des filtres compatibles\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hifi-filter.com\/it\/jobs\/technicien-f-h-d\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/hifi-filter.com\/it\/jobs\/technicien-f-h-d\/\",\"url\":\"https:\/\/hifi-filter.com\/it\/jobs\/technicien-f-h-d\/\",\"name\":\"Technicien (F\/H\/D) | HIFI 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