Since 1977, quality has guided the development of HIFI FILTER®. In almost 50 years, our group has grown steadily from a handful of employees to over 800 today. This development has been accompanied by a constant reinforcement of our internal structure, always at the service of operational efficiency.
An organisation structured around a common frame of reference
Guided by our parent company in Switzerland, the Group's organisation is based on three pillars: shared methods, common objectives and appropriate tools. Each HIFI FILTER® entity, established internationally, adapts these foundations to its local context, taking into account its business, its challenges and the regulations in force. This common framework, guided by head office, guarantees overall consistency and a uniform quality of service, always focused on customer satisfaction.
Formalising and strengthening an approach that is already well established
At HIFI FILTER®, the transmission and protection of our know-how are at the heart of our operations. Referenced above, it is by laying solid foundations - with clear, shared and evolving processes - that we ensure the continuity, reliability and constant improvement of our services. With this in mind, obtaining ISO 9001 certification was a natural step for us: a formal recognition of a commitment to quality that was already deeply rooted in our corporate culture.
A clear direction: to serve you better and better
ISO 9001 certification reflects our determination to go the extra mile. It commits us to constantly improving every link in our value chain: from the inspection of goods to their dispatch, via order tracking and customer relations. This international recognition confirms our ambition: to aim for excellence to guarantee your complete satisfaction, day after day.
🔍 Focus: what is ISO 9001?
It is the international reference standard for quality management. Developed by the International Organization for Standardization (ISO), it is aimed at all companies, whatever their size or sector of activity. It defines the requirements for setting up an effective quality management system (QMS), focused on continuous improvement and customer satisfaction. The aim is to ensure that products and services consistently meet customer expectations and regulatory requirements.
ISO 9001: a concrete guarantee for our customers
At HIFI FILTER®, quality is not a one-off objective, but a daily commitment. Thanks to ISO 9001 certification, we can offer you solid guarantees:
✔️ Reliability: Rigorous processes, constant checks and a tightly controlled organisation ensure the consistent quality of our products and services. ✔️ Listening: Your feedback is essential. It feeds our thinking so that we can refine our solutions and anticipate your needs.
✔️ Safety: Our preventive approach limits risks, makes deliveries more reliable and ensures compliance at every stage. ✔️ Responsiveness: Our teams are committed to responding quickly and efficiently to ensure the success of your projects.
We are proud to announce the acquisition of FILVENT Holdings, one of the leading players in the filtration market in South Africa. Formalised on 21 November 2024, this acquisition illustrates our ambition to expand our international presence, by establishing ourselves for the first time on the African continent.
Since 1977, HIFI FILTER® has been expanding in Europe. After France, Romania, Poland and Spain, the Swiss company has established itself in October 2021 in England.
