Our commitments

“Continuous improvement is at the heart of our business. It guides our organisation, our working methods and our relationships with our customers.“

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Quality management

Our organisation is based on clear, evolving and harmonised processes, adapted to the local specificities of each HIFI FILTER® entity. This structure enables us to ensure the reliability of our services, to listen carefully to our customers and to continuously improve our activities.

ISO 9001 certification

ISO 9001 certification reflects our desire to formalise and continuously improve our quality commitments. It certifies that our organisation meets international requirements in terms of customer satisfaction, process control and sustainable performance.
What's in it for you?

Reliability: consistent products and services based on controlled processes
Listening: constant attention to your feedback
Safety: compliant deliveries and rigorous monitoring
Responsiveness: teams mobilised to meet your needs

Sites certifiés ISO 9001

HIFI GROUP SA - Group headquarters (Cernier, Switzerland): Download the certificate (EN), Download the certificate (FR)
HIFI FILTER SA - Distribution company (Cernier, Switzerland): Download the certificate (EN), Download the certificate (FR)
HIFI FILTER SA - Distribution company (Zurich, Switzerland): Download the certificate (EN), Download the certificate (FR)
HIFI FILTER FRANCE SAS - Distribution entity (Pontarlier, France): Download the certificate (EN), Download the certificate (FR)
HIFI FILTER ROM S.R.L - Distribution company (Otopeni, Romania): Download the certificate
HIFI FILTER IBERIA S.L. - Distribution company (Alcalá de Henares, Spain): Download the certificate
HIFI FILTER IBERIA S.L. - Distribution entity (El Vendrell , Spain): Download the certificate
FILVENT (PTY) LTD - Distribution entity (Witbank, South Africa): Download the certificate

The environment

Our commitment to the environment is based on concrete, measurable actions that are integrated into all our activities. By structuring our approach around recognised benchmarks, we ensure that we contribute to preserving resources, reducing our ecological footprint and continuously improving our environmental performance.

ISO 14001 certification

ISO 14001 certification demonstrates our commitment to environmental protection. It is part of a structured environmental management approach aimed at reducing our ecological impact while continuously improving our internal practices.
This international standard provides a clear framework for :

Identifying and reducing the environmental impact of our activities,
Use resources efficiently,
Limiting waste,
Anticipating regulatory changes.

It demonstrates our determination to make an active contribution to preserving natural resources, combating climate change and protecting biodiversity.

ISO 14001 certified sites

HIFI FILTER ROM S.R.L - Distribution company (Otopeni, Romania): Download the certificate
HIFI FILTER IBERIA S.L. - Distribution company (Alcalá de Henares, Spain): Download the certificate
HIFI FILTER IBERIA S.L. - Distribution entity (El Vendrell , Spain): Download the certificate